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FRESH FLOW ELECTRONIC WATERER - FAQ's & MAINTENANCE

Introducing your pet to the Pet Fountain

Each animal's response to the Pet Fountain will be different

depending on age, temperament and breed.

Some will be nervous because of the flowing water and the

low hum of the pump. We recommend placing the unit unplugged

next to the pet's normal water bowl with water in it for at least a week.

Then plug in the Pet Fountain. If the pet hesitates to approach the unit,

place bits of food or their favorite treats on the rim.

This will encourage your pet to approach and drink.

As they become used to the Pet Fountain, remove the normal water bowl,

leaving only the Pet Fountain to drink from.

If the unit makes a vibrating noise:

A.Push down on top of pump.

Make sure the suction cups on the bottom of the pump

are securely attached to the the base.

B.Make sure pump intake cover is snapped on securely,

If the unit overflows when you first start up:

A.Make sure the flow lever is in the low position.

(points toward the water ramp)

B.Bowl should be filled to 1/2" below rim.

Overfilling can cause overflow.

C.Filter may not be properly installed in corner slots of filter reservoir.

See step number 11 of instructions

D.Make sure filter has been removed from poly bag.

If the unit doesn't pump enough water:

A.Make sure vertical pipe in filter reservoir extends downward

and connects to black outflow pipe on pump.

B.Make sure intake slots on pump are not clogged with food or debris.

C.Make sure filter is clean.

If unit makes air suction noise and water gurgling sound:

Water level is extremely low. Add water immediately to water reservoir and bowl.

If the pump doesn't come on:

Make sure it is completely plugged into electrical outlet.

Make sure intake slots on pump are not clogged with food or debris.

WARNING: Do not let pump run dry. When pump makes air suction noise

and water gurgling sound, water level is extremely low. Add water immediately.

NOTE: Pump may take 2-3 minutes before it begins circulating water.

This allows time for air to be removed from pump.

The pump is silent. You will not hear anything except the flowing of water down the slope.

The Submersible Pump is tested and certified to ensure safety and operating performance.

Failure to follow instructions and warnings in this manual may result in pump damage and/or serious injury.

Only the pump and electrical cord directly connecting the two are to come in contact with water.

Under no circumstances should the plug-in transformer or other parts come into contact with water.

Do not plug-in or otherwise use this product if any part of it appears to be damaged or operate abnormally.

Make a "drip loop" on the electrical cord connecting the pump to the transformer plug by letting a portion of the cord hang lower than either the pump or the transformer.

Do not let the pump run when not submerged in water.

Doing so may damage the pump. Always submerge the pump first, and then plug in. Keep the unit unplugged when not under direct observation. Use this product indoors only.

Mineral build-up from tap water, or water from other sources, can ruin the pump. If debris is caught in the intake vents of the pump, disconnect the pump from any power sources and rinse the pump under clean running water.

If needed, follow pump-cleaning steps below. PUMP CLEANING STEPS

STEP 1. Unplug unit. Remove pump intake top cover.

STEP 2 . Use fingernail to pry second cover up.

STEP 3. Remove second cover.

STEP 4. Remove impeller. (May need tweezers) It is only held in by magnetic force.

STEP 5. Clean with soft damp cloth and replace all in reverse order.

ALWAYS UNPLUG UNIT BEFORE PERFORMING ANY TYPE OF MAINTENANCE

1.Filter maintenance. Check charcoal filter after 30 days.

Replace filter every 60 to 90 days for usage by one animal.

Multiple animal homes will require more frequent replacement.

2.Cleaning. Bowl, reservoirs and all plastic parts

may be cleaned with mild soapy dish soap.

Do not place unit in dishwasher.

3.Adding Water. Add water to storage reservoir when it appears low.

You must remove the reservoir to add water to it.

Water may also be added to bowl by pouring slowly from a cup directly into the bowl

TREATMENT FOR DOGS WHO EAT CHOCOLATE

TAKE 1 TEASPOON OF HYDROGEN PEROXIDE,

PUT IT ON A PIECE OF BREAD

AND FEED IT TO THEM,

YOUR DOG WILL THROW UP THE CHOCOLATE.

THE MERCK/MERIAL MANUAL FOR PET HEALTH

The Merck / Merial Manual for Pet Health is a comprehensive, reliable source of information for all pet owners.

A focus on preventive care helps owners maintain their pets’ good health

Guidelines help readers select the right pets and provide a safe, healthy home for them

The diseases and disorders affecting all pets are covered in depth

Special sections address topics such as emergency care and first aid, diagnostic tests, diseases that can pass between pets and people, common drugs and vaccines for pets, and traveling with pets

Unmatched value at over 1,300 pages — the dog-health section alone is longer than entire books on that topic

Informative, original, two-color illustrations throughout

From the creators of The Merck Veterinary Manual — the world’s best-selling veterinary reference for more than 50 years (over 1 million copies sold)

Authored by over 200 veterinary experts

A Website to help keep your Favorite

Family Friend Healthy.

Mars Petcare US Voluntary Limited Food Recall

Mars Petcare US Issues Voluntary Recall of Everson,

PA Plant Dry Pet Food Product due to Potential Salmonella Contamination

Public Relations Manager — Central Marketing

For Immediate Release

Mars Petcare US Announces Nationwide Voluntary Recall

Franklin, Tennessee (September 12, 2008)—

Today, Mars Petcare US announced a voluntary recall of

products manufactured at its Everson, Pennsylvania facility. The pet food is being voluntarily recalled because of potential contamination with Salmonella serotype Schwarzengrund.

This voluntary recall only affects the United States.

Salmonella can cause serious infections in dogs and cats, and, if there is cross contamination caused by handling of the pet food, in people as well, especially children, the aged, and people with compromised immune systems. Healthy people potentially infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. On rare occasions, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Animals can be carriers with no visible symptoms and can potentially infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

The company stopped production at the Everson facility on July 29, 2008 when it was alerted of a possible link between dry pet food produced at the plant and two isolated cases of people infected with Salmonella Schwarzengrund.

Even though no direct link between product produced at Everson and human or pet illness has been made, Mars Petcare US is taking precautionary action to protect pets and their owners by announcing a voluntary recall of all products produced at the Everson facility beginning February 18, 2008 until July 29, 2008 when we stopped production.

The company is continuing to work collaboratively with the FDA to determine the nature and source of Salmonella Schwarzengrund at the Everson facility. Since it has not yet identified the source of the Salmonella Schwarzengrund at the Everson facility, Mars Petcare US does not plan to resume production out of a commitment to the safety of our pet owners and their pets, customers, and associates.

The top priority of Mars Petcare US has always been and continues to be the health and welfare of pets and their owners. Consumers can continue to have confidence in the quality and safety of the products produced at other Mars Petcare US facilities. Only those products which were produced at the Everson facility are impacted by the voluntary recall.

Many of the brands involved in the recall are national brands produced at multiple facilities. A chart for all products is below. For example, PEDIGREE® is manufactured in numerous facilities throughout the country, and Everson represents a very small portion of the manufacturing base – 2.7 percent of total PEDIGREE® production.

Mars Petcare US will work with retail customers to ensure that the recalled products are not on store shelves. These products should not be sold or fed to pets. In the event that consumers believe they have purchased products affected by this voluntary recall, they should return the product to the store where they purchased it for a full refund.

Specific product details and other information

can be found at www.petcare.mars.com

Please find recalled pet food UPC information below.

The products listed below are made at our Everson facility on behalf of a variety of retailers. All code dates, with the exception of PEDIGREE®, are listed in a similar format as noted below:

Consumers should look for “17” as the first two digits of the second line. Sample:

Best By Feb 18 09

For PEDIGREE® the Everson code date format is as follows:

Consumers should look for “PAE” on the bottom line – the sixth, seventh and eighth digits. Sample:

PEDIGREE ® Small Crunchy Bites

Best Before 02/2009

808G1PAE01 12:00

In an effort to prevent the transmission of Salmonella from pets to family members and care givers, the FDA recommends that everyone follow appropriate pet food handling guidelines when feeding their pets. A list of safe pet food handling tips can be found at: www.fda.gov/consumer/updates/petfoodtips080307.html

Pet owners who have questions about

the recall should call 1-877-568-4463 or visit www.petcare.mars.com.

Recalled Pet Food

Note: If you see a product you purchased listed below, please review the code date information samples from above to confirm that your product is included in the recall.

Product Name / Bag Size	UPC	Product Name / Bag Size	UPC
Country Acres Cat Food 40#	16603 02181	Retriever Bites & Bones Dog Food 8#	79818 96757
Country Acres Ration Dog Food 40#	16603 02333	Retriever Bites & Bones Dog Food 20#	79818 96634
Country Acres 18% Dog Food 40#	16603 02331	Retriever Bites & Bones Dog Food 50#	49394 05666
Country Acres Hi Pro Dog Food 50#	16603 02021	Retriever Gravy Blend Dog Food 50#	49394 05665
Doggy Bag Dog Food 40#	73893 40000	Retriever Gravy Blend Dog Food 8#	79818 96756
Members Mark Complete Nutrition Premium Cat Food 20#	81131 89881	Retriever Hi Protein Dog Food 8#	79818 96755
Members Mark Complete Nutrition Premium Dog Food 50#	05388 67055	Retriever Hi Protein Dog Food 25#	49394 00002
Members Mark Crunchy Bites & Savory Bones Adult Dog Food 50#	05388 67309	Retriever Hi Protein Dog Food 50#	49394 00003
Members Mark High Performance Premium Dog Food 50#	81131 75479	Retriever Mini Chunk Dog Food 8#	79818 96754
Natural Cat Food (Sam's Club) 15#	81131 89883	Retriever Mini Chunk Dog Food 25#	49394 00006
Natural Dog Food (Sam's Club) 25#	81131 89884	Retriever Mini Chunk Dog Food 50#	49395 00005
Ol' Roy Complete Nutrition 4.4#	81131 69377	Retriever Puppy Blend Dog Food 6#	49394 56221
Ol' Roy Complete Nutrition 8#	05388 67144	Retriever Puppy Blend Dog Food 8#	79818 96758
Ol' Roy Complete Nutrition 22#	05388 60342	Retriever Puppy Blend Dog Food 20#	49394 00004
Ol' Roy Complete Nutrition 50#	78742 01022	Retriever Puppy Blend Dog Food 40#	79818 96706
Ol' Roy High Performance Nutrition Dog Food 20#	05388 60345	Special Kitty Gourmet 3.5#	81131 17546
Ol' Roy High Performance Nutrition Dog Food 50#	78742 05815	Special Kitty Gourmet 4#	78742 53199
Ol' Roy Meaty Chunks 'n Gravy Dog Food 8#	81131 69629	Special Kitty Gourmet 7#	81131 17547
Ol' Roy Meaty Chunks 'n Gravy Dog Food 22#	81131 69630	Special Kitty Gourmet 8#	78742 53200
Ol' Roy Meaty Chunks 'n Gravy Dog Food 50#	81131 69631	Special Kitty Gourmet 18#	81131 15748
Ol' Roy Puppy Complete 4#	81131 79078	Special Kitty Gourmet 20#	78742 53201
Ol' Roy Puppy Complete 8#	81131 79079	Special Kitty Gourmet 25#	78742 54314
Ol' Roy Puppy Complete 20#	81131 79080	Special Kitty Kitten 3.5#	81131 17553
Paws & Claws Delicious Mix Cat Food 8#	79818 96632	Special Kitty Kitten 4#	78742 53198
Paws & Claws Delicious Mix Cat Food 20#	49394 05746	Special Kitty Kitten 7#	81131 17554
Paws & Claws Delicious Mix Cat Food 40#	79818 96676	Special Kitty Kitten 8#	81131 24739
Paws & Claws Premium Choice Cat Food 8#	79818 96633	Special Kitty Original 3.5#	81131 17557
Paws & Claws Premium Choice Cat Food 20#	49394 00008	Special Kitty Original 4#	78742 04930
Paws & Claws Premium Choice Cat Food 40#	49394 05747	Special Kitty Original 7#	81131 17562
Pedigree Large Breed Adult Nutrition 20#	23100 29158	Special Kitty Original 8#	78742 05744
Pedigree Large Breed Adult Nutrition 30.1#	23100 31484	Special Kitty Original 18#	81131 17559
Pedigree Large Breed Adult Nutrition 36.4#	23100 31479	Special Kitty Original 20#	78742 05794
Pedigree Large Breed Adult Nutrition 40#	23100 29154	Special Kitty Original 25#	81131 68869
Pedigree Small Crunchy Bites Adult Nutrition 4.4#	23100 05104	Wegman's Bruiser Complete Nutrition Dog Food 4.4#	77890 33654
Pedigree Small Crunchy Bites Adult Nutrition 8.8#	23100 05103	Wegman's Bruiser Complete Nutrition Dog Food 20#	77890 32988
Pedigree Small Crunchy Bites Adult Nutrition 20#	23100 14719	Wegman's Bruiser Complete Nutrition Dog Food 37.5#	77890 32994
Pedigree Small Crunchy Bites Adult Nutrition 32#	23100 31483	Wegman's Bruiser Puppy Dog Food 4.4#	77890 33621
Pedigree Small Crunchy Bites Adult Nutrition 40#	23100 31478	Wegman's Bruiser Puppy Dog Food 17.6#	77890 32991
Pedigree Small Crunchy Bites Adult Nutrition 44#	23100 05100	Wegman's Bruiser Small Crunchy Bites Dog Food 4.4#	77890 33618
Pedigree Small Crunchy Bites Adult Nutrition 52#	23100 05110	Wegman's Bruiser Small Crunchy Bites Dog Food 20#	77890 32982
Pet Pride Indoor Cat 3.5#	11110 74584	Wegman's Buju & Ziggie Complete Cat Food 3.5#	77890 10005
Pet Pride Indoor Cat 18#	11110 74585	Wegman's Buju & Ziggie Complete Cat Food 18#	77890 10004
Pet Pride Weight Management Dog Food 17.6#	11110 74578	Wegman's Buju & Ziggie Indoor Cat Food 3.5#	77890 12038
PMI Nutrition Bites & Bones Dog Food 50#	42869 00174	Wegman's Buju & Ziggie Indoor Cat Food 18#	77890 12039
PMI Nutrition Canine Advantage 50#	42869 00172	Wegman's Buju & Ziggie Kitten 3.5#	77890 12036
PMI Nutrition Feline Medley 20#	42869 00171	Wegman's Buju & Ziggie Original Medley Cat Food 3.5#	77890 10006
PMI Nutrition Gravy Crunches Dog Food 40#	42869 00033	Wegman's Buju & Ziggie Original Medley Cat Food 18#	77890 10003
Red Flannel Active Formula Dog Food 40#	42869 00063
Red Flannel Adult Formula Dog Food 20#	42869 00055
Red Flannel Adult Formula Dog Food 40#	42869 00054
Red Flannel Canine Select Dog Food 20#	42869 00068
Red Flannel Canine Select Dog Food 40#	42869 00067
Red Flannel Cat 10#	42869 00059
Red Flannel Cat 20#	42869 00058
Red Flannel Hi Pro Formula Dog Food 50#	42869 00065
Red Flannel Prime Dog Food 25#	42869 00052
Red Flannel Prime Dog Food 50#	42869 00053
Red Flannel Puppy 40#	42869 00056

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